Intro to <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> admins
=============================================================================================

Admins have the highest level of permissions in the <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> account. Only admins can add new admins.

To receive admin permissions, a user must be a coworker in the <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> app. Guest users can't be given admin permissions.

There are two types of admins: <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> app admins and Super Admins.

<var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> app admins
----------------------------------------------------------------------------------------

<var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> app admins have access to administration and company settings in the <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> desktop, web, and mobile apps.

These admins can:

* Delete messages written by other people, or they can delete system-generated messages, such as when a user joins a team
* Manage the types of teams that can be created
* View, [add](https://support.ringcentral.com/article-v2/Adding-and-removing-RingCentral-app-admins.html?brand=RingCentral&product=RingEX&language=en_US ""), and manage your company's <var class="keyword">
  <div style="display: inline;">
  RingCentral
  </div></var> app users
* Assign admin permissions to other coworkers
* Manage message data retention
* [Manage file sharing](https://support.ringcentral.com/article-v2/Managing-file-sharing-sources.html?brand=RingCentral&product=RingEX&language=en_US "")

Super Admins
------------

By default, the person who created your company's <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> account is the Super Admin for the <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> app and the [<var class="keyword">
<div style="display: inline;">
Admin Portal
</div></var>](https://service.ringcentral.com "").

If another user becomes a Super Admin for the <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> app, they don't automatically become a Super Admin for the Admin Portal, and vice versa.

### <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> app Super Admins

These admins can:

* Assign Super Admin permissions to coworkers
* Access admin settings in the <var class="keyword">
  <div style="display: inline;">
  RingCentral
  </div></var> app, create other users, and manage company app settings
* View all private and public teams, join private teams, reassign team admins, and change team settings
* Request company data exports
* Add users, disable users, and edit basic user information

### Admin Portal Super Admins

These admins can:

* Assign roles and permissions to other users
* Change the company's name, street address, and other company settings
* Unlock accounts that were locked after multiple failed sign-in attempts
* Manage data retention for meeting recordings
* View company analytics related to messages and meetings
* Configure single sign-on settings
* Manage billing information
* Add users, delete users, and manage user settings
* Manage the company phone system, including phone numbers, devices, and call handling settings
* Set up and manage call queues, delegate lines, and other advanced phone features
* Create, edit, and assign user templates