Mobile

Chatting with support in the RingCentral mobile app 
| RingCentral app 

Admin users can interact with an AI-powered chatbot using the RingCentral mobile app, which can recommend help articles related to their questions or connect them to live agents if necessary.

Accessing the chat support

1. Access Resources. Tap the main menu (Android)/your profile picture (iOS) at the top left, and then tap Resource center.
 
Note: You may be able to put the Resources button in the bottom menu bar if you have customized your tabs. To learn how to customize your tabs, visit Customizing tabs in the RingCentral mobile app.
2. Tap Chat to Support.
Chat with support
3. Enter your message in the chat field.
Enter details in the chat field
4. Tap Send.
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