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The RingCentral app keeps your coworker's contact information, work, tools, and services in one place. RingCentral offers ready-to-use integrations with best-in-class third-party business applications that enable you to streamline your workflows. These apps extend the capabilities of RingCentral products, depending on the app. These apps can enable you to:
- Receive notifications in any of your conversations for subscribed updates from third-party services. Notification apps are a specialized form of app integration that allows you to subscribe to events and notifications from third-party services.
- Embed communication capabilities directly into your CRM, shortening sales cycles.
- Automatically archive critical business data for better compliance and analytics.
- Enhance the delivery of customer support with services such as ServiceNow, and Zendesk.
- Integrate directly with key development tools such as Jira, Travis CI, and Github.
- Help marketers engage customers and prospects with marketing automation, such as Marketo.
- Automate key business workflows via services such as Zapier, Pipedream, Workato, and more.
In addition, a special class of app and integration called an “add-in” extends the core user experience of the RingCentral app using interactive messages that allow you to interface with third-party services directly without ever having to leave the RingCentral app.
These apps, services, and integrations are all discoverable via the Apps tab in the RingCentral app or in the RingCentral App Gallery. You can search, browse, discover and install integrations via the Apps tab, which you can navigate to by selecting the puzzle piece icon in the left navigation bar.
The Apps tab in the RingCentral app lets you add apps and add-ins for supported services you use daily to get more work done without leaving the app.
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