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Managing your messages in the RingCentral mobile app 

Last updated on July 20, 2022
Once you or someone else have posted a message in a message thread, you can:
  • Edit a message you sent
  • Search for a message
  • Delete a message you sent
  • React to a post with emojis
  • Forward a message 
  • Copy a message
  • Quote another person’s message
  • Mark a message as unread 
  • Bookmark a message
  • Pin a message

Editing a message

  1. Navigate to Message via the bottom menu bar.
  2. Select a conversation from the list. Tap on your sent message, then: 
    • Select the pencil icon in the popup menu, OR
    • Tap the three-dot More icon and select Edit message.
Tap the three-dot More icon and select Edit message
  1. Tap in the message field and make any changes you’d like.
  2. Once you’ve edited your message, tap Save.
Note: There’s a different process for editing a file attached to a message. Learn more about managing attached files.

Deleting a message

  1. Navigate to Message via the bottom menu bar.
  2. Select a conversation from the list.
  3. Tap on your sent message, then tap the three-dot More icon and select Delete message.  
  4. Tap Delete.
Note: If you’re deleting a message that only contains an attached file and no text, you can tap Delete attachment in the popup menu, then tap Delete.

Copying a message

  1. Navigate to Message via the bottom menu bar.
  2. Select a conversation from the list.
  3. Tap on a message, then select Copy in the popup menu.
Note: If the message you copied contains one or more @mentions, the name of the mentioned group or contact will be copied as plain text.

Marking a message as unread

You can mark a message as unread so that you can continue reading the conversation where you left off.
  1. Navigate to Message via the bottom menu bar.
  2. Select a conversation from the list.
  3. Tap on the message, then select the Mark unread from here flag icon in the popup menu.
Note: This step will mark the most recent message and all subsequent messages as unread.
 
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