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Welcome to MyRingCentral
Hi, ${extension.contact.firstName}!
Welcome to MyRingCentral
Hi, ${extension.contact.firstName}!
Flipping a call in the RingCentral app
Last updated on December 23, 2022
Call flip lets you move a live call to another one of your phone numbers, such as your home phone, deskphone, or mobile phone. When you flip a call, the call will be placed on hold until the flip is complete. Call flip is useful when you need to continue a call on a different number.
Note: Flipping a call is different from switching a call or transferring a call.
Where do you want to flip a call?
Desktop & web
Mobile
Flipping a call in the RingCentral desktop or web app
- While on a call, click the three-dot More icon in the call window.
- Select Flip to open a list of available numbers.
- Select where you’d like to continue the call from your existing extensions.
- Answer the call at the other number.
- To complete the flip, click End call in the original call window.
Flipping a call in the RingCentral Android app
- While on a call, tap the three-dot More icon in the call window.
- Select Flip to open a list of available numbers.
- Select where you’d like to continue the call from your existing extensions.
- Answer the call at the other number.
- To complete the flip, tap the check mark in the original call window.
Flipping a call in the RingCentral iOS app
- While on a call, tap the three-dot More icon in the call window.
- Select Flip to open a list of available numbers.
- Select where you’d like to continue the call from your existing extensions. Tap Flip again to confirm.
- Answer the call at the other number.
- To complete the flip, tap the check mark in the original call window.