Flipping a call in the RingCentral app
Flipping a call in the RingCentral app
Product:
RingEX
Call flip lets you move a live call to another one of your phone numbers, such as your home phone, deskphone, or mobile phone. When you flip a call, the call will be placed on hold until the flip is complete. Call flip is useful when you need to continue a call on a different number.
Note: Flipping a call is different from switching a call or transferring a call.
Where do you want to flip a call?
Flipping a call in the RingCentral desktop or web app
RingCentral
desktop or web app- While on a call, click the three-dotMoreicon in the call window.
- SelectFlipto open a list of available numbers.
- Select where you’d like to continue the call from your existing extensions.
- Answer the call at the other number.
- To complete the flip, clickEnd callin the original call window.