Home > RingCentral app > Phone
Desktop & web
Navigating the Phone interface in the RingCentral app for desktop and web
Last updated on December 21, 2022
The Phone interface lets you:
- View and manage your call history.
- Access your voicemails and call recordings.
- Manage your HUD.
- Start a conference call.
Learn more about Phone features in Intro to Phone in the RingCentral app.
Left panel
The left panel includes the main features.
Call History
The Call History section lets you access all call activities.
- All calls: View a list of all calls, including missed, inbound, and outbound.
- Missed calls: View a list of all missed calls.
- Call recordings: Access and play call recordings.
Voicemail
The Voicemail section lets you access and manage your voicemail.
HUD
The Heads-up display (HUD) lets you access advanced phone features and frequently used extensions.
Note: Heads-up display (HUD) needs to be enabled to access it in the Phone menu.
This section includes navigation tabs and the option to see all HUD content in one place.
- Extensions: Monitor your coworker’s live calls and call on behalf of another user.
- Park locations: Monitor, retrieve, and notify members on parked calls.
- Group call pickup: Monitor or pick up a call from a coworker in a group extension.
- Call queue pick up: Monitor or pick up calls from a call queue extension.
Conference
The Conference tab lets you start a conference call and invite participants.
© 1999-2022 RingCentral, Inc. All rights reserved.