Download
Community
Submit an idea
Training
System Status
US
Australia
En
Canada
En
Canada
Fr
France
Fr
Germany
De
Italy
It
Singapore
En
Spain
Es
Portugal
Pt
United Kingdom
En
United States
En
Login
Logout
MVP
Message
Video
Phone
Rooms & Connector
Webinar
Engage
Contact Center
US
Australia
En
Canada
En
Canada
Fr
France
Fr
Germany
De
Italy
It
Singapore
En
Spain
Es
Portugal
Pt
United Kingdom
En
United States
En
Your cookie settings have disabled Search. To search, enable Targeting cookies
>>here<<
MVP
Message
Video
Phone
Rooms & Connector
Webinar
Engage
Contact Center
Download
Community
Submit an idea
Training
System Status
Login
Logout
Home
>
RingCentral app
> Phone
Desktop & web
Mobile
Parking and retrieving a call in the RingCentral app
Last updated on May 17, 2022
Understanding the Phone interface
Intro to Phone in the RingCentral app
Navigating the Phone interface in the RingCentral app desktop and web
Making or taking calls
Setting up your RingCentral app desktop and web to receive queue calls
Making a call in the RingCentral app desktop and web
Taking a call in the RingCentral app desktop and web
Handling multiple calls in the RingCentral app desktop and web
Flipping a call in the RingCentral app desktop and web
Switching a call between desktop and phone in the RingCentral app
Starting a conference call in the RingCentral app desktop and web
Using RingOut®
Intro to RingOut®
Enabling and using RingOut in the RingCentral app desktop and web
Using the HUD
Enabling the HUD in the RingCentral app desktop and web
Using the HUD in the RingCentral app desktop and web
Adding an extension to your HUD in the RingCentral app desktop and web
Managing your HUD extensions in the RingCentral app desktop and web
Monitoring calls for other extensions in the RingCentral app desktop and web
Calling on behalf of another user in the RingCentral app desktop and web
Starting a conference call using the HUD in the RingCentral app desktop and web
Notifying members there’s a parked call in the RingCentral app desktop and web
Adding a park location in your HUD in the RingCentral app desktop and web
Getting desktop notifications for a parked call in the RingCentral app desktop and web
Deleting a park location in your HUD in the RingCentral app desktop and web
Transferring calls using the HUD in the RingCentral app for desktop and web
Understanding the dialpad and call controls
Parking and retrieving a call in the RingCentral app
Using the dialpad in the RingCentral app
Understanding call controls in the RingCentral app desktop and web
Using Call to Video in the RingCentral app desktop and web
Switching between call audio sources in the RingCentral app
Parking and retrieving a call in the RingCentral app
Transferring a call in the RingCentral app desktop and web
Managing your call history
Viewing your call history in the RingCentral app
Deleting your call history in the RingCentral app
Managing call history entries in the RingCentral app desktop and web
Viewing call recordings in the RingCentral app
Managing voicemails
Managing your voicemails in the RingCentral app desktop and web
Managing text messages
Sending a text message in the RingCentral app desktop and web
Sending a group text message in the RingCentral app desktop and web
Managing text messages in the RingCentral app desktop and web
Managing faxes
Sending and receiving a fax in the RingCentral app desktop and web
Managing faxes in the RingCentral app desktop and web
Managing your Phone settings
Configuring phone settings in the RingCentral app desktop and web
Using the Click-to-Dial feature in the RingCentral app desktop and web
Configuring your work hours in the RingCentral app desktop and web
Setting up user call forwarding in the RingCentral app desktop and web
Setting up your voicemail in the RingCentral app desktop and web
Citrix VDI integration
Citrix VDI integration system requirements
Using Citrix VDI integration in the RingCentral desktop and web
How do I optimize my calls for Citrix?
VMware VDI integration
Using VMware VDI integration in the RingCentral app desktop
VMware VDI integration system requirements
Parking a call enables you to place a call on hold and let another employee retrieve it from a different phone.
Parking a call for desktop or web
While on a live call, select the
Call Actions
button on the dialpad.
Click the
Park
option from the dropdown menu.
Make note of the parked number that appears in the banner at the top of the app.
Parking a call for mobile
While on a live call, select the
Call Actions
button on the call screen.
Tap the
Park
option from the menu.
Make note of the parked number that appears in the banner at the middle of the app.
To park a location to a paging group in your company, tap
Yes
to page the park location to a paging group in your company.
Retrieving the parked call
Open the dialpad on either the RingCentral app.
Type the parked number into the keypad.
Click on the green phone button at the bottom of the dialpad to retrieve the parked call.
Facebook
Twitter
LinkedIn
System Status
Legal
Cookie preferences
Privacy Notice
Contact us
© 1999-2022 RingCentral, Inc. All rights reserved.
Close X
Your cookie settings have disabled Search. To search, enable Targeting cookies
>>here<<
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.