Accepting call queue calls in the <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> app
===================================================================================================================

If you're a member of a call queue, you can turn the **Accept queue calls** feature on and off in the desktop, web, and mobile apps to update your availability to answer queue calls.

This user setting is available by default, but admins can remove it in the Admin Portal by [creating a custom role](https://support.ringcentral.com/article-v2/10641-user-roles-permissions-edit-permission-custom-role.html?brand=RC_US&product=RingEX&language=en_US "").

Note  
If an admin or call queue manager has turned the [Allow members to change their queue status](https://support.ringcentral.com/article-v2/Remote-Member-Management-for-Call-Queues.html?brand=RC_US&product=RingEX&language=en_US "") setting on, but restricted access to the **Accept queue calls** feature in the app, members assigned to multiple queues can still manage their queue status. These features are independent of each other.