Desktop & web

Setting up your RingCentral app desktop and web
to receive queue calls | RingCentral app 

If a user is part of a call pickup group, they can set the RingCentral app to receive calls from a call queue.

Setting up your RingCentral app to receive queue calls

1. Click on your profile picture in the upper-right corner.
2. Set your status to Available.
Setting status to available
3. Enable Accept queue calls.
Queue calls enabled
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