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Switching a call or meeting between desktop and mobile in the RingCentral app

Last updated on September 27, 2022
You can seamlessly transfer a live call or meeting from your RingCentral desktop app to your mobile app, or from your mobile app to your desktop app, with no interruption. This is useful for taking your work on the go.
Switching a call
Switching a video meeting

Switching a call from desktop to mobile

  1. While you’re on a call on your computer, open the RingCentral mobile app on your phone.
  2. Tap Switch call to this device at the top of your screen.
Tap Switch call to this device
  1. Tap Switch to confirm the call switch.
Tap Switch
Note: This will move the call to your phone and end it on your computer.

Switching a call from mobile to desktop

  1. While you’re on a call on the mobile app, open the RingCentral desktop app on your computer.
  2. Click Switch call to this device in the green bar at the top of the screen.
Tap Switch call to this device
  1. Click Switch to confirm the call switch.
Click Switch
Note: This will move the call to your desktop and end it on your phone.
Switching Video Meetings Between Mobile and Desktop Apps
Runtime 1:36

Switching a RingCentral Video meeting from desktop to mobile

  1. While you’re in a meeting on your computer, open the RingCentral mobile app on your phone.
  2. Tap Switch meeting to this device at the top of your screen.
Tap Switch meeting to this device
  1. Tap Switch to confirm the meeting switch.
Tap Switch
Note: This will open the meeting on your phone and close it on your computer.

Switching a RingCentral Video meeting from mobile to desktop

  1. While you’re in a meeting on the mobile app, open the RingCentral desktop app on your computer.
  2. Click Switch meeting to this device in the green bar at the top of the screen.
Click Switch meeting to this device
  1. Check the box for Keep me connected on my other device if you want to attend the meeting from both the mobile and desktop apps. 
Note: If you choose this option, you’ll need to leave the meeting from both apps when you finish.
Click Switch
  1. Click Switch to confirm the meeting switch.
Desktop & web

Switching a call between desktop and phone in
the RingCentral app | RingCentral app

Switching a call between your desktop app and your mobile app is similar to flipping a call, with some differences. Similar to flipping a call, switching a call lets you transfer a live call from desktop to phone with no interruption to the call. This can be useful in situations such as when you start a call on your desktop app and need to transition to your phone so you can take the call on the go.

Switching a call

To switch a call between desktop and mobile, follow these steps:
  1. While on a call on the desktop RingCentral app, open the RingCentral app on your mobile device.
  2. At the top of the app, select the Switch call to this device banner to open the Call switch window.
  3. Click on the Switch button to confirm the call switch.
If you’d like to switch your call from mobile to desktop, the process will be the same with the exception that you must open your desktop app while on a call on the mobile app and process the switch on your desktop app.
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