Setting up and using click-to-dial in the
RingCentral
app
===========================================================================================================================
With click-to-dial turned on, you can click a linked phone or fax number from any website or text message to place a call or send a fax through the
RingCentral
app.
To use click-to-dial, make sure:
* The
RingCentral
app is your default app for click-to-dial
* [Your emergency address is up to date](https://support.ringcentral.com/article-v2/Setting-and-updating-your-Emergency-response-location.html?brand=RingCentral&product=RingEX&language=en_US "")
Note: Phone features can only be turned on by a company admin.
Setting up click-to-dial
------------------------
* Go to **Settings** in the left navigation bar.
* Click the **Phone** tab.
* Under **General** , turn on **Use
RingCentral
for click to dial and fax** .
* Set
RingCentral
as your default app for click-to-dial.
Setting default app for click-to-dial/fax on Windows
----------------------------------------------------
* Open Windows search and enter **Protocol**in the search field.
* Select **Choose a default app for each link type** (in Windows 10**,** it will be**Choose a default app for each protocol**).
* Scroll to **CALLTO** and click **Choose a default** .
* If you already have a default app, click the app icon.
* In the **Choose an app** window, select **
RingCentral
** ,then click **OK.**
* Scroll to **FAX** and click **Choose a default.**
* If you already have a default app, click the app icon.
* In the **Choose an app** window, select **
RingCentral
** , then click **OK.**
Setting default app for click-to-dial/fax on Mac
------------------------------------------------
* Open the FaceTime app.
* Click the **FaceTime** menu.
* Click **Preferences**. Note: You'll need to be signed in with your Apple ID to access the Preferences menu.
* For **Default for calls,** select **
RingCentral
**.
Using click-to-dial
-------------------
* Make sure you're [signed in to the
RingCentral
app](https://support.cloudwork.bt.com/article-v2/Signing-in-to-RingCentral.html?brand=BT&product=Cloud_Work&language=en_US "") on your desktop.
* From any website or text message, click a number you wish to call.
* On the **Make a call from** popup, select **
RingCentral
** to open the keypad and automatically make a call.
