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Editing your profile in the RingCentral app

Last updated on September 23, 2022
You can edit your RingCentral profile anytime. 

When you edit your profile, your changes will apply across the RingCentral app on your desktop or web browser, the RingCentral mobile app, and the Admin Portal.
Note: The profile information you can edit depends on permissions set by your company admin.
Where do you want to edit your profile?
Desktop & web
Mobile
You can set or change your profile picture in the RingCentral app on your desktop or web browser. Depending on permissions set by your company admin, you can also edit profile information such as your name, title, department, location, and web page.

Editing your profile picture

  1. Click your profile picture at the top left. 
  2. Click View profile under your name to open your profile.
  3. Hover over your profile picture, then click the pencil icon that appears at the bottom of the circle.
Click on the pencil icon
  1. Select an image from your computer to upload.
  2. Use the Zoom slider to adjust your image. 
  3. Click Done.

Editing your profile information

Note: Depending on permissions set by your company admin, this option may not be available.
  1. Click your profile picture at the top left. 
  2. Click View profile under your name to open your profile.
Click View profile
  1. Click the Edit (pencil) icon at the top right of the profile window. 
Click edit pencil icon
  1. Make any necessary changes to your profile. 
    1. Type into the fields to edit your First name, Last name, Title, Department, Location, or Webpage.
    2. To change your profile picture, click the pencil icon at the bottom of it. 
      1.  i. Select an image from your computer to upload. 
      2.  ii. Use the Zoom slider to adjust your image, then click Done.
  2. Click Save.
You can set or change your profile picture in the RingCentral mobile app. Depending on permissions set by your company admin, you can also edit profile information such as your name, title, and department.

Editing your profile on Android

Editing your profile picture

  1. Tap your profile picture at the top left.
  2. Tap your profile picture again, then tap the pencil icon for the following options:
    1. View profile picture: Tap to view your current profile picture. 
    2. Take new profile picture: Tap to take a new profile picture using your phone’s camera. 
      1.  i. After taking the picture, tap the check mark to accept it or the back button to take a new picture.
      2.  ii. Tap and drag, or pinch, to adjust your picture. When you’re finished, tap the check mark at the top right.
    3. Select profile picture: Tap to select a profile picture from your photo library.
      1.  i. After selecting a picture, tap and drag, or pinch, to adjust it. When you’re finished, tap the check mark at the top right.   
      2.  ii. If you want to select a different picture, tap the close (x) button. This will take you back to your profile, where you can tap the pencil icon to repeat the above steps.  

Editing your profile information

Note: The profile information you can edit depends on permissions set by your company admin.
  1. Tap your profile picture at the top left.
  2. Tap your profile picture again.
  3. Type into the fields to edit your First name, Last name, Job title, or Department.
  4. Tap the check mark at the top right to save your changes.

Editing your profile on iOS

Editing your profile picture

  1. Tap your profile picture at the top left.
  2. Tap your profile picture again, then tap the pencil icon for the following options:
    1. View profile picture: Tap to view your current profile picture. 
    2. Take new profile picture: Tap to take a new profile picture using your phone’s camera. 
      1.  i. After taking the picture, tap Use photo to accept it or Retake to take a new picture.
      2.  ii. Tap and drag, or pinch, to adjust your picture. When you’re finished, tap Save at the bottom right.
    3. Select profile picture: Tap to select a profile picture from your photo library.
      1.  i. After selecting a picture, tap and drag, or pinch, to adjust it. When you’re finished, tap Save at the bottom right.   
      2.  ii. If you want to select a different picture, tap Cancel to return to your photo library.

Editing your profile information

Note: The profile information you can edit depends on permissions set by your company admin.
  1. Tap your profile picture at the top left.
  2. Tap your profile picture again.
  3. Type into the fields to edit your First name, Last name, Job title, or Department.
  4. Tap Done at the top right to save your changes.
Desktop & web

Editing your profile in the RingCentral app desktop and
web 

Last updated on June 22, 2021
Every RingCentral app user has a profile that can be edited by the user and viewed by others at any time. 
 
When you edit your profile, your updated profile information is synchronized across the RingCentral desktop and mobile apps and your online account. If you are an SMB customer, you will be asked to review and complete your user profile after activating your user account. After activating your account, you can still edit your profile in the RingCentral app. Not sure which customer you are? Click here to learn more.

Editing your user profile during user account setup

  1. Click Review or Edit on the Complete your profile card.
  2. Click Profile details.
  3. Edit your First and Last name and Email address as needed.
Editing your user profile during SMB user account setup
  1. Click Save.

Editing your user profile

  1. Select your profile picture at top right.
  2. Click the View profile text under your name to open your profile.
  1. Select the Edit pencil icon at the top right of the window.
Select the Edit pencil icon
  1. Make any necessary changes to your profile.
  2. Click Save.

User profile settings

You can make changes to the following fields:
  • First name: Your first name
  • Last name: Your last name
  • Title: Your job title
  • Department: The department you belong to in your company
  • Location: Your work location
  • Webpage: Provide the URL of your webpage in this field

Choosing a profile picture

To change or set your profile picture, follow these steps:
  1. Select your profile picture at top right.
  2. Click the View profile text under your name to open your profile.
  3. Select the Edit pencil icon at top right of the window.
  4. Click the pencil icon on your profile picture.
Choose a profile picture
  1. Choose and attach your picture.
  2. Click Done
  3. Select Save.
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