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Inviting contacts to RingCentral Video app for mobile

Last updated on March 22, 2022
Co-workers are automatically added to your RingCentral Video Pro or Pro+ account. They will see the same set of contacts because of your shared email domain, which will allow them to start conversations with one another instantly. 
 
However, you have an option to add users outside of your organization who are not in your contacts list. You can add them via the Messages or Contacts menu. 
 
You can add three types of contacts in the RingCentral app: 
  • Administrators (if you’re an admin user)
  • Co-workers or company contacts 
  • Guest users or personal contacts
Note: If you have a RingCentral Video Pro+ account and you’d like to add a new user with a Video Pro+ license, an admin will also need to assign that license to the user. 

Inviting contacts via Messages

  1. Tap Message via the bottom menu bar.
  2. For iOS devices, tap the plus icon at top right, and then tap Invite. For Android devices, tap the plus icon at bottom right, and then tap Invite.
  3. Select from one of the following options: Invite from contacts or Invite via link.
When you choose one of the options, additional actions are required to successfully invite a user enumerated below. 

Invite contacts via email

Type in an email address in the To field. You can enter a semicolon or comma-separated list of email addresses (up to 20), then tap Invite on top right (iOS devices) or tap Next on top right (Android devices).

Invite contacts via text

  1. Type a name or phone number in the To field to populate your list of your phone contacts underneath.
  2. Select and tap contact name.
  3. Tap Invite on top right for iOS devices or tap Next for Android devices.

Invite contacts via invite link

To add a user via invite link, tap Invite via link, and then tap Copy to share the link anywhere outside of the app or directly send the link via one of the apps installed on your phone.

Inviting a user via Contacts

There are two ways to invite a user via the Contacts menu. 
 
First, you can invite a user via the Add plus sign icon at top right by following the steps below:
  1. Tap Contacts via the bottom menu bar.
  2. For iOS devices, tap the plus icon on top right, and then tap Invite. For Android devices, tap the plus icon on bottom right, and then tap Invite.
  3. Select from one of the following options: Type an email address to invite, Invite from contacts, or Invite via link.
The second way to invite a user via the Contacts menu is by tapping their contact name. 
  1. Tap Contacts via the bottom menu bar.
  2. Tap the search icon at top right and type in the name or email address to populate the list of contacts underneath or easily look up names by tapping on one of the following tabs at the top: Company, Guest, Personal, Teams, or Other. Select and tap contact name, and then tap Invite to RingCentral Video.
    OR
    If you have invited a contact before, tap the Re-invite button beside their name.
  3. Tap Invite or Re-invite.
Note: You can invite phone contacts using your Personal contacts list with phone number only and one at a time.

Signing up using the RingCentral Video invitation

Once you send an invitation for a user to join the RingCentral app, they’ll be asked to accept the invitation and create a free account. The user can follow these steps to create an account:
  1. Check your email and click Create a free account.
  2. Verify your age. You need to be at least 16 years old to create an account.
  3. Enter the following information:
    • First name
    • Last name
    • Company name (optional)
    • Password
    • Confirm password
  4. Check the box to accept Terms of Service, Privacy Notice, and Acceptable Use Policy.
  5. Click Create a free account.
They can now start using their RingCentral Video account.
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