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Need SMS help? Our dedicated SMS/TCR team is here for you.
Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
The use of RingCentral Video entails specific network requirements and guidelines.
For network requirements specific to video, you’ll need to apply the enterprise firewall setting, as indicated in Network requirements. See especially:
Table 5.1
When you use the RingEX™ app along with RingCentral Video, you must also apply the settings from Table 4.1.
You’ll need to apply RingCentral’s Quality of Service guidelines, including the settings for firewalls, routers, layer 3 switches, and WiFi access points.