RingCentral
Video system requirements
=======================================================================================================
To make the most of
RingCentral
Video, make sure your system meets
RingCentral
's minimum requirements.
For information on which features are supported for browsers and operating systems that work with
RingCentral
Video, visit [
RingCentral
Video feature comparison](https://support.ringcentral.com/article-v2/RingCentral-Video-feature-comparison-for-supported-browsers-and-operating-systems.html?brand=RingCentral&product=RingEX&language=en_US "").
Would you like to see
RingCentral
video system requirements for desktop, web, or mobile?
## Desktop
RingCentral
Video desktop requirements
--------------------------------------------------------------------------------------------------------
|----------------------|----------------------------------------------|---------------------------------------------------------------------|
| **Operating system** | **Version** | **Hardware and Compatibility notes** |
| Windows | 10 or later | Supports both standard x64 and ARM64 (e.g., Surface Pro X) devices. |
| macOS | 11.0 (Big Sur) or later | Compatible with Intel and Apple Silicon (M1/M2/M3) chips. |
| Linux (Ubuntu) | Ubuntu 22.04 LTS or later | Requires a standard Desktop Environment. |
| Linux (Enterprise) | Red Hat Enterprise Linux 8/9 or Oracle Linux | * Must support H.264 video codec. * Debian is not supported. |
Processor, RAM, and CPU bit requirements
----------------------------------------
|---------------|--------------------------------------------------------------------------------------------------------------------------------------------------|
| **Component** | **Minimum Requirement** |
| Processor\* | * **Intel**: Core i5 (9th gen or newer), Core i7 (7th gen or newer), Core i9 (7th gen or newer) * **AMD**: Ryzen 5/7/9 (1st gen or newer, 2019+) |
| RAM | At least 8 GB |
| CPU | 64 bit only |
\*
RingCentral
Video works best on processors released within the last 7 years. Processors older than this may still run
RingCentral
Video, but may experience limited functionality or poor media performance.
Virtual background and presentation mode requirements
-----------------------------------------------------
Your computer needs to meet the following minimum requirements for you to use the [virtual background](https://support.ringcentral.com/article-v2/Using-RingCentral-Virtual-backgrounds.html?brand=RingCentral&product=RingEX&language=en_US "") and [presentation mode](https://support.ringcentral.com/article-v2/Using-Presentation-modes-in-RingCentral-Video.html?brand=RingCentral&product=RingEX&language=en_US "") features.
|---------------|---------------------------------------------|
| **Component** | **Minimum requirement** |
| OS | * Windows 10 or late * macOS 10.15 or later |
| Processor | At least 4 cores |
| Clock speed | At least 2.3 GHz per core |
| RAM | At least 8 GB |
| GPU type | Mid-range, dedicated |
## Web
RingCentral
Video web requirements
----------------------------------------------------------------------------------------------------
|----------------|------------------------------------------|
| **Browser** | **Version** |
| Google Chrome | Within the current and past 2 versions\* |
| Firefox | Within the current and past 2 versions\* |
| Microsoft Edge | Within the current and past 2 versions\* |
| Safari | Within the current and past 2 versions\* |
\*For example, if the current browser version is Version 10, then you can use Versions 10, 9, and 8.
Note
Safari 17 MacOS, iOS, and later: Guests and signed-in users are supported with limited features.
|----------------------|-----------------|----------------------------------------|
| **Operating system** | **Web browser** | **Version** |
| Android | Chrome | Within the current and past 2 versions |
| iOS | Safari | iOS 17 and later |
Virtual background and presentation mode requirements
-----------------------------------------------------
Your computer needs to meet the following minimum requirements for you to use the [virtual background](https://support.ringcentral.com/article-v2/Using-RingCentral-Virtual-backgrounds.html?brand=RingCentral&product=RingEX&language=en_US "") and [presentation mode](https://support.ringcentral.com/article-v2/Using-Presentation-modes-in-RingCentral-Video.html?brand=RingCentral&product=RingEX&language=en_US "") features. Mobile browsers do not support virtual background or presentation mode.
|----------------|----------------------|
| **Browser** | **Version** |
| Google Chrome | Version 118 or later |
| Microsoft Edge | Version 118 or later |
## Mobile
RingCentral
Video mobile requirements
-------------------------------------------------------------------------------------------------------
|----------------------|---------------|
| **Operating system** | **Version** |
| Android | 8.0 and later |
| iOS | 15 and later |
Virtual background and presentation mode requirements
-----------------------------------------------------
Your mobile device needs to meet the following minimum requirements for you to use the [virtual background](https://support.ringcentral.com/article-v2/Using-RingCentral-Virtual-backgrounds.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=mobile "") features.
|----------------------|-----------------------------------------------------------------------|
| **Operating system** | **Minimum requirement** |
| Android | * Version 8 and later * Memory over 8GB * CPU Core Count of 8 or more |
| iOS | * Version 15 and later * Devices released in 2018 or later |
AR annotation requirements
--------------------------
Your mobile device needs to meet the following minimum requirements for you to use the AR [annotations feature](https://support.ringcentral.com/article-v2/Using-the-annotation-feature-in-a-RingCentral-Video-meeting.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=mobile "").
|----------------------|-----------------------------------------------------|
| **Operating system** | **Minimum requirement** |
| iOS | * 15 and later * Devices released in 2021 and later |