Intro to hot desking on common area phones and Limited Extension devices
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Hot desking lets employees access their own phone settings and voicemail on devices set up as common area phones or [Limited Extensions](https://support.ringcentral.com/article-v2/9232.html?brand=RC_US&product=RingEX&language=en_US "").

Key features and benefits
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* Remote workers traveling between offices can keep their phone and extension numbers and voicemail access while using any device enabled for hot desking.
* Allows organizations to reduce costs by letting employees share deskphones.
* Helps reduce spending on office space and hardware.

Availability
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Hot desking is available at no additional cost for RingEX Premium, Advanced, Ultimate, and Ultra customers in the United States, the United Kingdom, Canada, and Australia.

Additional availability:

* Supported with rental deskphones
* Available for Global RingEX using Limited Extension devices in the following locations:
  * Hong Kong
  * Netherlands
  * Japan (Tokyo)
  * Ireland
  * Italy
  * France
  * Germany
  * Spain
  * Malaysia
  * Korea
  * Austria
  * Brazil
  * Peru (Lima)

Using Limited Extensions for hot desking
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Hot desking is supported on Limited Extension devices assigned to a Global RingEX phone number when the device is set up as or converted to a hot desking phone.

When a user isn't logged in, the hot desking phone can be used for:

* Incoming and outgoing phone calls from the number and address assigned to the device.
* Extension to extension calling.
* Emergency Services calling.

When a user is logged in, the hot desking phone:

* Uses the logged in user's identity and phone number.
* Follows local and international calling rules based on the user's role and permissions.
* Uses the dial plan associated with the user's DigitalLine.
* Will use the device-assigned phone number and address for emergency calling, not the user's.

Frequently Asked Questions (FAQs)
---------------------------------

### How can a common area phone or Limited Extension device be used when no user is logged in?

When no user is logged in to a common area phone, the deskphone supports emergency calling only.

When no user is logged in to a Limited Extension device, incoming and outgoing calls use the phone number assigned to the device, and extension-to-extension calling is available.

### Do I pay more for a deskphone set up with hot desking?

No. The price is the same.

### Which RingCentral phones support hot desking?

Visit the [List of supported phones for Hot desking](https://support.ringcentral.com/article-v2/Which-phones-support-Hot-Desking.html?brand=RC_US&product=RingEX&language=en_US "").

### Can I use an existing deskphone on my account as a hot desking phone?

Yes. If you have an unassigned phone that supports hot desking, an admin can [convert it to a shared deskphone in the Admin Portal](https://support.ringcentral.com/article-v2/Assigning-phones-for-hot-desking-in-the-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US "").

### How do I make and receive calls from a shared hot desking phone?

Press the **Login** soft key on the phone (or dial **\*90**), then enter your extension and PIN. The deskphone will apply your extension settings and is ready to use.

### Can the previous user be logged out of a shared phone if they forgot to log out?

Hot desking phones have a default session timeout of 12 hours. An admin can [change the hot desk session timeout duration](https://support.ringcentral.com/article-v2/10659-Hot-Desking-Set-up-a-Session-Timeout.html?brand=RC_US&product=RingEX&language=en_US "") and also log users out of the device in the Admin Portal.

**Additional resources**  
[Managing hot desking phones in the Admin Portal](https://support.ringcentral.com/article-v2/Assigning-phones-for-hot-desking-in-the-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US "")  
[List of supported phones for Hot desking](https://support.ringcentral.com/article-v2/Which-phones-support-Hot-Desking.html?brand=RC_US&product=RingEX&language=en_US "")  
[Logging in and out of phones set up for hot desking](https://support.ringcentral.com/article-v2/10658-Hot-Desking-Log-in-or-Log-out-of-a-Common-Phone.html?brand=RC_US&product=RingEX&language=en_US "")