RingCX Analytics historical reporting platform capacity ========================================================================================================================= RingCX Analytics historical dashboards and historical reports have the following platform capacities. Historical report results ------------------------- |---------------------|--------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------| | **Item** | **Max value** | **Notes** | | Report results size | 80,000 rows, 80,000 columns, or 80,000,000 cells | Reports exceeding the 80,000-record limit display partial results with the option to export a full report's data as a raw CSV file. | | Report data export | 80,000 rows | Applies to manually downloaded reports. | | Raw result data | 1 GB | Available as a CSV file. | Historical report scheduling ---------------------------- |--------------------------------|------------------|---------------------------------------------------------------------------------------------------------------------------------| | **Item** | **Max value** | **Notes** | | Scheduled items | 550 items | The maximum number of scheduled items at a particular date and start time (HH:MM). | | Email recipients | 100 recipients | The maximum number of email recipients for a single schedule. | | Email subject length | 255 characters | The maximum character length for an email subject. | | Email message length | 2,000 characters | The maximum character length for an email message. | | Scheduled email size | 25 MB (default) | The default maximum total size of a scheduled email, including attachments. The size depends on the email server configuration. | | FTP or SFTP credentials length | 1,000 characters | The maximum character length limit for server name, username, password, and directory. | | S3 credentials length | 1,000 characters | The maximum character length limit for URL, access key, and secret key. | | Custom file name length | 229 characters | The maximum length of the custom file name for a given schedule. | Historical report structure --------------------------- |---------------------------|----------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------| | **Item** | **Max value** | **Notes** | | Attributes per report | 50 attributes | The maximum number of attributes per single report (enforced on UI only). | | Metrics per report | 100 metrics | The maximum number of metrics per single report. | | Filters per report | 30 filters | The maximum number of filters per single report. | | Selected items per filter | 500 for Historical dashboards 200 for Historical reports | The maximum number of attribute values (elements) that can be used in a filter IN clause (includes both IN and NOT IN). | Historical reports data by browser ---------------------------------- For browser and operating system requirements, read [RingCX system requirement specifications](https://support.ringcentral.com/article-v2/RingCX-system-requirement-specifications.html?brand=RingCentral&product=RingCX&language=en_US ""). |-----------------------------------------------------------|----------------------------|----------------------------| | **Browser** | **Chart report max value** | **Table report max value** | | Mozilla Firefox Google Chrome Microsoft Edge Apple Safari | 1,125 cells | 20,000 cells | Historical reports and dashboards backup retention -------------------------------------------------- |--------------------------------------------------------------------|---------------------------| | **Backup creation date** | **Backup preserved** | | Last five working days | All backups are preserved | | Created between one and four weeks ago | One backup per week | | Created between one month (four weeks) and one year (365 days) ago | One backup per month | Historical reports and dashboards visualization limits ------------------------------------------------------ Visualization limits apply to the responsive user interface only. A report or dashboard is considered responsive when it adapts to your screen size. Reports can be filtered with a maximum of 20 attributes. * **Data points limit**: Maximum count of displayed data points * **Maximum of attribute elements in**: Maximum amount of displayed attributes that you can use to "slice" the insight Note: You can slice some visualizations by two sets of attributes. In those cases, the maximum number of attribute elements is determined by multiplying the numbers in the two fields. |--------------------|-----------------------|-------------------------------------------------|---------------------------------------------------------------------------------------------------------| | **Chart** | **Data points limit** | **Maximum number of attribute elements in ...** | **Maximum number of attribute elements in ...** | | Bar chart | 3,000 | View by: 365 | Stack by: 1,000 | | Bubble chart | 1,000 | View by: 1,000 | N/A | | Bullet chart | 3,000 | View by: 365 | N/A | | Column chart | 3,000 | View by: 365 | Stack by: 1,000 | | Combo chart | 3,000 | View by: 365 | N/A | | Donut chart | 20 | View by: 20 | If the *View by* field is empty, the donut chart can display up to 20 measures in the *Measures* field. | | Geo charts | 25,000 | N/A | N/A | | Heatmap\* | 10,000 | N/A | N/A | | Line chart | 3,000 | Trend by: 365 | Segment by: 1,000 | | Pie chart | 20 | View by: 20 | If the *View by* field is empty, the pie chart can display up to 20 measures in the *Measures* field. | | Scatter plot | 1,000 | Attribute: 1,000 | N/A | | Stacked area chart | 3,000 | View by: 365s | N/A | | Treemap\*\* | 2,000 | View by: 2,000 | Segment by: 2,000 | \*The Heatmap limit is the product of multiplying the numbers of attribute elements in **Rows** and **Columns**. \*\*The Treemap limit is the product of multiplying the numbers of elements in **View by** and **Segment by** fields. Supported data types -------------------- |---------------|-----------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | **Parameter** | **Max value / Value range** | **Notes** | | String | 10,000 characters | VARCHAR(10000) For strings longer than 255 characters, the first 255 characters will be displayed followed by an ellipsis (...) | | Decimal | -1e+15 to 1e+15 | DECIMAL(15,6) Supports up to 15 digits, or up to 6 digits after the decimal point (implies 9 digits before the decimal point). Multiplying numbers near the limit may produce improper results. | | Integer | -2\^63+1 to 2\^63-1 | BIGINT Multiplying numbers near the limit may produce improper results. | | Date | 1900-01-01 to 2050-12-31 | Standard date dimension Also supports custom date dimensions with different date ranges. | | Time | Not supported natively | | **Additional resources** [Intro to Historical dashboards in RingCX Analytics](https://support.ringcentral.com/article-v2/Intro-to-Historical-dashboards-in-RingCX-Analytics.html?brand=RingCentral&product=RingCX&language=en_US "") [Intro to RingCX Analytics Historical Reporting](https://support.ringcentral.com/article-v2/Intro-to-RingCX-Analytics-Historical-Reporting.html?brand=RingCentral&product=RingCX&language=en_US "")