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Managing events in the RingCentral app desktop and
web | RingCentral app

Once you’ve created an event in a conversation or via the Tasks and more menu, be that for a direct message, group, or team, you can manage those events such as making changes or deleting that event at any time within the conversation.

Editing an event

You can change any info on the event you’ve created. Let’s review below how you can edit an event in the conversation details and in the Tasks and more menu.

Editing an event in conversation

1. Navigate to Message via the left-hand navigation bar.
2. Select a conversation from the conversation list.
3. Locate and click on the Events tab via the conversation details pane at far right. Note: You may need to locate this tab by selecting the More icon at far right.
Events tab via the conversation details pane
4. Hover your mouse over the event you’d like to change and select the More icon.
5. Click on the Edit event option from the dropdown menu.
6. Make any necessary changes to the event.
7. Click Save to save your changes.
Click on any event to open details for that event, and select the Edit event pencil icon at top right of the Event detail modal window. You can also edit an event by selecting the event in the message thread as well. 

Editing an event in the Workspace menu

  1. Navigate to Workspace via the left-hand navigation bar.
  2. Select All events from the left pane if you want to edit any events
    OR
    Select My created events from the left pane if you want to edit events you created.
  3. Locate the event you’d like to edit by scrolling through the list or by using the search bar at upper right.
  4. Hover your mouse over the event and click the Edit pencil icon that appears at far right.
  5. Make changes to any of the event details in the Edit event window.
  6. Click Save.

Viewing events in Calendar

1. Navigate to Workspace via the left-hand navigation bar.
2. Click Calendar. You can view your calendar by the following:

a. Day

b. Week

c. Month

Note: Month is the default view of your calendar.

Deleting an event in conversation details

1. Select a conversation from the conversation list.
2. Locate and click on the Events tab via the conversation details pane at far right.
3. Hover your mouse over the event you’d like to delete and select the More icon.
4. Click on the Delete event option from the dropdown menu.
Delete events via the conversation details pane
5. Click Delete to confirm deleting the event.
Note: Either the creator of the event or the team administrator can delete an event.

Deleting an event in the Workspace menu

  1. Navigate to Workspace via the left-hand navigation bar.
  2. Select All events or My created events.
  3. Scroll through the list of events or find the event using the search bar at upper right.
  4. Hover your mouse over the event and click the Delete trash can icon that appears at far right.
  5. Click Delete to finalize your changes.
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