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Sharing a file to the RingCentral mobile app
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You can share files from any sources outside the app to the RingCentral Mobile app. Shared files can be sent as an attachment via RingCentral message, text message (SMS), or Fax. You can share any type of file, including documents, images, and videos. Let’s review the steps for sharing files via message, text message, or fax below. Please note that the steps may vary depending on the type of file manager or storage you are using.
Sharing files via RingCentral message
To share and send files via RingCentral message, follow these steps:
1. Locate the file that you want to share in your mobile device’s file manager or online storage
2. Tap and hold on the file that you want to share. You may select up to 10 files
3. Select the share button
4. Select RingCentral from the list of apps in the modal window
5. Select RingCentral message from the Send via dropdown menu
6. Tap Next
7. Enter the names or email addresses in the To field
8. Tap Next at upper right
9. Type the body of your message in the Message field
10. Tap the airplane button to the right of the message field to send the message
Sharing files via text message (SMS)
To share and send files via text message (SMS), follow these steps:
1. Locate the file that you want to share in your mobile device’s file manager or online storage
2. Tap and hold on the file that you want to share. You may select up to 10 files
3. Select the share button
4. Select RingCentral from the list of apps in the modal window
5. Select Text message (SMS) from the Send via dropdown menu
6. Tap Next
7. Enter the names or email addresses in the To field
8. Type the body of your message in the Message field
9. Tap the airplane button to the right of the message field to send the message
Please note: Sending a text message (SMS) is only available to RingCentral users with direct RingCentral phone numbers assigned to them.
Sharing files via fax
To share and send files via fax, follow these steps:
1. Locate the file that you want to share in your mobile device’s file manager or online storage
2. Tap and hold on the file that you want to share. You may select up to 20 files
3. Select the share button
4. Select RingCentral from the list of apps in the modal window
5. Select Fax from the Send via dropdown menu
6. Tap Next
7. Tap on Select contacts
8. Enter the names or email addresses in the To field
9. Tap Next
10. Tap on Cover page
11. Type the body of your message in the Add a note to cover page (optional) field
12. Select the checkmark at top right
13. Tap the airplane button at the top right to send the fax
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