Desktop & web
Sending a group text message in the RingCentral app
desktop and web | RingCentral app
Last updated on October 21, 2021
In the RingCentral app, you can send a text message to several people at once, either in a group text message or by sending the same message out in bulk. For the purpose of this article, we’ll discuss how to send a group text message. To learn how to send a text message in bulk, visit Sending a text message in bulk in the RingCentral app.
There are also several ways to send a group text message. We’ll discuss how to send a group text message via the New actions plus button. To learn some of the other methods for sending a text message, visit Sending a text message in the RingCentral app.
Note: RingCentral app currently only supports group text messaging to numbers from the United States, Canada, and Puerto Rico.
Sending a group text message
- Click on the New actions plus button at top right.
- Select Send new text from the dropdown menu.
- Alternatively, you can navigate to Text via the left-hand navigation bar and click the New text quick creation plus button on the left pane.
- If you have several Caller IDs assigned to you, click inside the Text from field and select the Caller ID you’d like the text to come from.
- Enter a list of the names or phone numbers of the people you’d like to text in the To field (you can enter up to ten).
- Ensure the Create group text box is checked.
- Click the Next button to navigate to the text message conversation.
- Draft a message in the message field at the bottom of the app.
- Send the text message by pressing Enter or Return on your keyboard.
When creating a group text message, that message will appear in the Text menu in the left-hand navigation bar. The conversation will be labeled with the names (if applicable) or numbers of the people included in the group text message.
© 1999-2022 RingCentral, Inc. All rights reserved.