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Setting up your RingCentral app desktop and web
to receive queue calls | RingCentral app
If a user is part of a call pickup group, they can set the RingCentral app to receive calls from a call queue.
Setting up your RingCentral app to receive queue calls
1. Click on your profile picture in the upper-right corner.
2. Set your status to Available.
3. Enable Accept queue calls.
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