The RingCentral app allows you to have a multi-way calling where multiple parties can participate in a call. If the live call has been converted into a conference call via the Add
plus button instead of a conference bridge, you can switch your conference call to a RingCentral Video meeting or share your screen with multiple participants. To learn more about converting a live call into a conference call, visit Starting a conference call in the RingCentral app desktop and web
To start a call to video with multiple participants in the RingCentral app, click on the Video button and then select Switch to video from the dropdown menu. Your call will switch from the active call to an active RingCentral Video meeting, and all other RingCentral app users on the call will switch to the meeting as well.
If you and other users are using RingCentral app, the audio will carry over to the meeting and the audio in the active call will drop. Any user who is not using the RingCentral app will be automatically added as a voice-only or dial-in participant with their number to the RingCentral Video meeting.