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Viewing user profiles in the RingCentral app desktop
and web | RingCentral app
Every RingCentral app user has a profile, and these profiles can be edited by the user and viewed by others at any time.
Viewing a user’s profile
You can access another user’s profile anytime you see their profile picture or name anywhere within the app.
Let’s discuss one method of finding a user’s profile.
1. Navigate to Contacts via the left-hand navigation bar.
2. Select either All contacts or Company directory via the left pane.
3. Use the search bar at the upper right or scroll through the list of contacts.
4. Click on the desired contact’s name to open their profile in a modal window.
User’s profile information
Once you’ve accessed a user’s profile, you will see some or all of the following information about that user:
- First and last name
- Profile picture
- Presence
- Status
- Company
- Location
- Direct number
- Extension number (if applicable)
- Email address
- Webpage
Performing actions on a user via their profile
While viewing a user’s profile, you will have the opportunity to perform the following actions:
- Favorite or unfavorite a user via the star icon at the top left
- Message the user via the Message chat bubble icon
- Start a meeting with the user via the Video camera icon
- Call the user by hovering over the Direct Number or Ext field and selecting the Call phone icon at the far right to call that user
- Email the user via the user’s email address
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