Rooms & Devices: Intro to the Rooms dashboard
| RingCentral MVP
Last updated on September 01, 2021
The Rooms dashboard is where IT admins can monitor room health trends and quickly identify the root causes of issues.
Data refreshes every fifteen minutes. The reported time zone is the current user’s time zone according to their RingCentral settings.
Rooms dashboard components
Rooms & Devices is identified in the top left corner. In the top navigation bar are the tabs available under Rooms & Devices. Choose any of the other tabs when you want to exit Rooms and review data offered on these other dashboards.
The Filters section is located beneath the top navigation bar. It allows you to customize your report to only include specific data. Use the dropdown menus in each to select for:
Search Room Name: If you know the name or partial name of a Room, you can enter it in the Search Room Name field.
Date Range: Select a preset choice of last 24 hours, last 72 hours, or last 7 days to date.
Locations: Use checkboxes to select any number of shown locations to be included in the report, or enter a specific location or IP address in the search field.
Room Health: Choose whether to show data for room health that is Good, Warning, or Critical.
Room Status: Checkboxes let you choose whether to see statuses for Online, Offline, or In Meeting.
ISPs: Use checkboxes to select any number of Internet Service Providers (ISPs) to be included in the report, or enter a specific ISP in the search field.
Host RC Rooms App Versions: Checkboxes let you choose to show data for specific versions of RC Rooms installed on the host.
Controller RC Rooms App Versions: Checkboxes let you choose to show data for specific versions of RC Rooms installed on the controller.
Rooms Heath Trend: Shows the number of rooms of different health conditions over time.
Rooms: Shows the condition and details of each room.