Mobile

Chatting with support in the RingCentral mobile app
| RingCentral app

Setting up the admin account for SMB accounts
Adding users and assigning RingCentral Video Pro and Pro+ licenses to users in the RingCentral mobile app
Managing RingCentral Video Pro and Pro+ admins and users
Editing user information on mobile

Adding users and assigning RingCentral Video Pro and Pro+ licenses to users in the RingCentral mobile app
Managing your company account
Chatting with support in the RingCentral mobile app

Managing Company Directory in the RingCentral online account
Managing admin tools for SMB accounts
Setting up your company account during the onboarding process in the RingCentral mobile app
Managing admin tools
Intro to Admin tools in the RingCentral mobile app

Managing your billing service plan and payment method in the RingCentral mobile app

Managing company numbers and information in the RingCentral mobile app

Managing auto-receptionist in the RingCentral mobile app

Setting up your company hours in the RingCentral mobile app

Configuring company call handling in the RingCentral mobile app

Setting up general IVR settings in the RingCentral mobile app

Setting up call recording in the RingCentral mobile app

Managing company sites in the RingCentral mobile app

Managing call flow groups in the RingCentral mobile app

Configuring Message-Only Extensions in the RingCentral mobile app

Configuring Announcement-Only Extensions in the RingCentral mobile app

Configuring Shared Lines in the RingCentral mobile app

Configuring your IVR Menus in the RingCentral mobile app

Managing users extensions in the RingCentral mobile app

Configuring phones and devices in the RingCentral mobile app

Viewing company fax and call logs in the RingCentral mobile app

Configuring call queue management in the RingCentral mobile app

Setting up Microsoft Global Address List integration in the RingCentral mobile app

Admin users can interact with an AI-powered chatbot using the RingCentral mobile app, which can recommend help articles related to their questions or connect them to live agents if necessary.

Accessing the chat support

1. Access Resources. Tap the main menu (Android)/your profile picture (iOS) at the top left, and then tap Resource center.

Note: You may be able to put the Resources button in the bottom menu bar if you have customized your tabs. To learn how to customize your tabs, visit Customizing tabs in the RingCentral mobile app.

2. Tap Chat to Support.

3. Enter your message in the chat field.

4. Tap Send.

Chatting with support in the RingCentral mobile app | RingCentral app

Accessing the chat support

Chatting with support in the RingCentral mobile app
| RingCentral app