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Mobile

Using the Resource center in the RingCentral
mobile app | RingCentral app

The Resource center is available for users to discover features, try beta features, get information, and provide feedback.

With the Resource center, you can:
  • discover recommended features, beta features, and new updates in the RingCentral mobile app,
  • chat with support, access help articles, report an issue, share ideas, and rate the app.
  • access app information such as app version, terms of service, software license, and more.

Accessing the Resource center

Depending on how you customized the Resources menu, there are two ways to access this:
  • Tap your profile picture (iOs) or main menu (Android) > Resource center
  • Tap Resources at the bottom menu bar if you have customized your tabs
Note: To learn how to customize your tabs, visit Customizing tabs in the RingCentral mobile app.

Resource center features

You can navigate between these features in the Resource center:
  • Discover: Discover recommended features and what’s new in the RingCentral app.
  • Help: Chat with support and access help articles.
  • Feedback: Share your feedback on the RingCentral app. 
  • About: Download the desktop app, read legal aspects, and view the version of the app.
ringcentral app resource center

Discover

  • Recommended features: Learn about the recommended features and beta features you can try within the mobile app. A red dot will display if there’s a new feature added, and a banner will display if there's a new beta feature available for you.
  • What’s New?: Discover and try out new updates or features in the mobile app. You can also view previous releases.

Help

  • Chat to Support: Tap to chat with AI-powered chatbots.
  • Help articles: Access help articles by tapping one of the available topics.
  • Siri & CarPlay command guide (iOS only): Access a list of commands to send messages or start audio calls using Siri.

Feedback

  • Report issue: Report an issue via the default email app installed on your phone.
  • Share ideas: Suggest feature ideas via the RingCentral App Feedback and Ideas site.
  • Rate application: Rate the RingCentral app via the Google Play Store or the App Store.

About

  • Desktop app: Download the RingCentral desktop app.
  • Legal: Read the legal aspects of using the app according to the following:
    • Privacy Notice
    • Acceptable use policy
    • Emergency service policy
    • Terms of service
    • Software licenses
  • Version: View app version.
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