Getting desktop notifications for a parked call in the
RingCentral app desktop and web | RingCentral app 

You can get desktop notifications when a call is parked to one of your private park location groups. To enable this, ensure that the HUD feature is enabled and that the park location is added to your HUD in the RingCentral app. 

 

A private park location group is added to your HUD in the RingCentral app after an admin adds you as a member and you add it to your presence in the RingCentral online account. If you’re not seeing the park location, log out and log in again to the RingCentral app or add the park location in your HUD.

 

If you're an admin and would like to add a park location group in the RingCentral online account, visit RingCentral Park Location Feature Overview. To learn more about setting up your presence, visit Set Up Presence Appearance on the RingCentral Online Account.

 

Once the above information is set up, you’ll receive desktop notifications when someone parks a call in your park location group. If you don’t want to receive desktop notifications, you can delete the park location in the RingCentral app.