Now, when it comes to selecting states or timezones, you can do so in one of two ways. If you’d like to select all states or timezones, you can do so by clicking the Add All States/Timezones text at far right of the States/Timezones field and then clicking the x to the right of any state or timezone name that you wish to exclude (so that only the dialable states/timezones remain).
Alternatively, you can select states or timezones by simply clicking into the States/Timezones field and using the dropdown menu to select the states or timezones you wish to dial.
If at any time you change your mind, you can click the Remove All States/Timezones text to clear the field and begin again.
Now that you understand how to configure basic dial plan filtering, let’s review how you can create and manage custom campaign criteria
. Remember — if you opt to use the Campaign Dial Plans
settings, you will not be able to use the Custom Campaign Criteria
setting. You will only be able to use one or the other — not both.