You can access the Whitelist Manager by navigating to Dialing > Whitelists.
The Whitelist Manager allows you to add numbers manually one at a time or upload a list of numbers all at once. You can do this in the Outbound Whitelist Manager section at the top of the page.
Whether you add a number individually or upload a list of numbers, you’ll also have the option of setting an expiration date –– that is, if you only want the number(s) to remain active in your whitelist temporarily.
Keep in mind that if you upload a list of numbers and select a tag, the tag will apply to all numbers in that list. If you want numbers to have different tags, you will need to upload them individually or in different lists.
If you do not choose a tag when entering a number or list of numbers, the default tag will be Global. This tag is simply a way of identifying all numbers in your whitelist that are not associated with other tags. Keep in mind that you can only add one tag per number or per number list.
Tags also provide a useful way of deleting a number or group of numbers. If you use the Whitelist Manager to delete numbers, you will be required to use a tag and all numbers with the tag you choose will be deleted. However, you cannot use this setting to delete numbers with the Global tag.
Below the section where you add or delete numbers, you will see the Outbound Whitelist Entries section. This section allows you to view and filter all the numbers in your whitelist and provides various columns of information about each number.
You can also use the table in the Outbound Whitelist Entries section to delete numbers individually. If you want to delete numbers with the Global tag, this is your only option.
When you’re ready to add or delete numbers, follow these steps: