As we discussed in Intro to Real-Time reporting
, dashboards allow you to see your system data in the moment. Here we’ll discuss the process of adding widgets to your first dashboard. In the final two sections of this article, we’ll also discuss some other options you have after you’ve added one or more widgets.
Real-Time dashboards display real-time data in widgets that you add and configure. You can learn what’s going on right now with agents, dial groups, campaigns, queues, and more. All you have to do is glance at the widgets you’ve added to your dashboards.
Keep in mind that you can create multiple dashboards if you want your widgets organized into different groups. You can learn more about how to use your dashboards by reading Using dashboards