In Intro to Real-Time reporting
, we discussed how Real-Time reporting provides you in-the-moment metrics to better understand your call center data. In Adding widgets
we discussed how to add widgets to your dashboard.
When you first add widgets, you have by default already created your first dashboard. However, you might soon realize that you want additional dashboards. Here we will discuss how you can create additional dashboards as well as how you can share your dashboards with someone else or delete dashboards.
Your options for using your dashboards are located in the field in the top left.