Below you’ll find our recommended system requirement specifications for the RingCentral Engage Voice platform. The recommendations include guidelines for both admins and agents.
Browser
Please note that both admins and agents should meet the minimum browser requirements listed below.
Admins
Edge v. 41+
Chrome v. 77+
Firefox v. 68+
Safari v. 12+
Agents
Chrome v. 77+
Firefox v. 68+
Please note that a notification may appear for non-supported browsers.
Operating system
Admins and agents should meet the minimum operating system requirements for their computers.
Chrome v. 77+
Firefox v. 68+
Screen resolution
Admins and agents should meet the minimum screen resolution requirements for their computer screens.
Minimum requirements for admins and agents
1024 x 768 pixels (1280 x 768 and above recommended)