Home > Video > Overview > Intro to End-to-end encryption for RingCentral Video

Intro to End-to-end encryption for RingCentral Video

Last updated on September 21, 2022

RingCentral Video offers End-to-end encryption (E2EE) to ensure that your video meeting data is accessible only to meeting participants. End-to-end encryption is a privacy protocol that prevents third parties from accessing data when it’s transferred between devices. With E2EE, data is encrypted on the sender’s device and is decrypted only by its intended recipient.

End-to-end encryption serves three main purposes:

Maintaining the confidentiality of your meetings’ audio, video, screenshares, and chat.
Protecting the contents of your meetings, even from your internet service provider.
Preventing anyone from accessing your data, even if RingCentral’s cloud servers are compromised.

Like many other online services, RingCentral Video uses Transport Layer Security (TLS) encryption as a “first line of defense.” However, TLS encryption can still leave data vulnerable to privacy breaches. RingCentral offers End-to-end encryption as an additional level of privacy protection for video meetings. Learn more about RingCentral’s data security practices.

Note: TLS encryption remains active at all times, even when E2EE is off.

Key features of End-to-end encryption in RingCentral Video

Hosts can apply extra privacy protection to any part of a meeting by turning End-to-end encryption on and off during the meeting. Learn more about Dynamic end-to-end encryption
Only hosts can adjust E2EE settings before or during meetings. The green shield icon lets all participants know that End-to-end encryption has been turned on.

Hosts can turn on E2EE for scheduled and instant video meetings.
Participants can join an end-to-end encrypted meeting even if they arrive before the host.
Using E2EE in a RingCentral Video meeting protects the privacy of all participants, regardless of whether they join using the RingCentral desktop, web, or mobile app.
Anyone with a RingCentral account can join end-to-end encrypted meetings. However, only users with paid accounts can initiate and schedule end-to-end encrypted meetings.

Limitations of End-to-end encryption in RingCentral Video meetings

Certain meeting features aren’t available when End-to-end encryption is turned on:
- Dialing into meetings using the Public switched telephone network (PSTN)
- Cloud recording
- Live transcription
- Closed captioning
- Breakout rooms
Participants also won’t be able to join RingCentral Video meetings on devices that use the SIP/H.323 protocol, because such devices don’t support E2EE. Learn more about SIP/H.323.