The purpose of this article is to discuss the Message interface and provide an overview of the types of conversations you can have in the RingCentral app.
In Intro to the RingCentral app
, we discussed that the app is made up of four main navigation areas: Message, Video, Phone, and Contacts. Together, they form a centralized hub that allows you to message, call, and hold online meetings within the RingCentral app.
The Message interface allows for easy collaboration and helps streamline your workflow by ensuring fewer meetings and more productivity. Using the Message interface, you can chat in real-time with co-workers one-on-one or in a group message.
Additionally, you can create teams so users can collaborate with others in your company, be that on a specific project, to discuss a topic, or to keep in communication with others in your department.
Whether you’re in a one-on-one or group conversation, the Message interface also allows file sharing and creation of team events, notes, and tasks.