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Using the Resource center in the RingCentral mobile app
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The Resource center is available for users to discover features, get information, and provide feedback.
With the Resource center, you can:
- discover recommended features and what’s new in the RingCentral mobile app.
- chat with support, access help articles, report an issue, share ideas, and rate the app.
- access app information such as app version, terms of service, software license, and more.
Accessing the Resource center
Depending on how you customized the Resources menu, there are two ways to access this:
- tap Resources at the bottom menu bar
- tap your profile picture (iOs) or main menu (Android) > Resource center
Note: If the Resources menu is not available in your bottom menu bar, you can fully customize this via the Customize tabs option.
Resource center features
You can navigate between these features in the Resource center:
- Discover: Discover recommended features and what’s new in the RingCentral app.
- Help: Chat with support and access help articles.
- Feedback: Share your feedback on the RingCentral app.
- About: Download the desktop app, read legal aspects, and view version of the app.
Discover
- Recommended features: Learn about the recommended features such as updating your display theme, customizing your menu tabs, phone settings, and more. A red dot will display if there’s a new feature added.
- What’s New: Displays the list of new features.
Help
- Chat with Support: Tap to chat with AI-powered chatbots.
- Help articles: Access help articles by tapping one of the available topics.
- Siri & CarPlay command guide (iOS only): Access a list of commands to send messages or start audio calls using Siri.
Feedback
- Report issue: Report an issue via the default email app installed on your phone.
- Share ideas: Suggest feature ideas via the RingCentral App Feedback and Ideas site.
- Rate application: Rate the RingCentral app via the Google Play Store or the App Store.
About
- Desktop app: Download the RingCentral desktop app.
- Legal: Read the legal aspects of using the app according to the following:
- Privacy Notice
- Acceptable use policy
- Emergency service policy
- Terms of service
- Software licenses
- Version: View app version.
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