Desktop & web

Citrix VDI integration system requirements
| RingCentral app

Understanding the Phone interface
Making or taking calls
Using the HUD
Understanding the dial pad and call controls
Managing your call history
Managing voicemails
Managing text messages
Managing faxes
Managing your Phone settings
Citrix VDI integration

Citrix is integrated with the RingCentral app for desktop and web to improve your audio calls quality. However, in order to use Citrix, you must meet specific system requirements.

Citrix VDI integration

Citrix Workspace App 1809 for Windows or later
Citrix Virtual Apps
Desktop 7 1808 or later
Google Chrome 66 or later

RingCentral Video web

Google Chrome 75 and later

RingCentral Video desktop

Operating System:

Windows 10 or later (64 bits)
macOS 10.15 or later with CWA 21.1 or later

Citrix VDI integration system requirements | RingCentral app

Citrix VDI integration

RingCentral Video web

RingCentral Video desktop

Citrix VDI integration system requirements
| RingCentral app