Desktop & web

Citrix VDI integration system requirements
| RingCentral app

Citrix is integrated with the RingCentral app for desktop and web to improve your audio calls quality. However, in order to use Citrix, you must meet specific system requirements.

Citrix VDI integration

  • Citrix Workspace App 1809 for Windows or later
  • Citrix Virtual Apps
  • Desktop 7 1808 or later
  • Google Chrome 66 or later

RingCentral Video web

  • Google Chrome 75 and later

RingCentral Video desktop

Operating System:
  • Windows 10 or later (64 bits)
  • macOS 10.15 or later with CWA 21.1 or later
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