Desktop & web

Adding a new user to the RingCentral app desktop and
web | RingCentral app

If you’re an admin on your company account or a user given the proper permissions, you can add an unlimited number of users to the RingCentral app at any time. 
 
There are three types of users in the RingCentral app:
  • Admins
  • Co-workers
  • Guest users
Note: Only other admins can add admins in the RingCentral app.
 
If you can’t invite a new user, this permission could be disabled for you. Reach out to your company admin to request access to this feature. 
 
There are multiple ways that you can add a new user to your company account, including:
  • By selecting Invite to RingCentral when you click on the New actions plus button at top right and selecting one of the following options:
    • By email
    • By text
    • By sharing a link
Invite to RingCentral
  • By selecting the Create new contact person icon via the Contacts menu in the left-hand navigation bar
Create new contact in RCapp
  • By sending a new message to a person outside of the RingCentral app
Invite by message in RC app
  • By inviting a person outside of the RingCentral app to a team or group
Invite to team in RC app

Helpful hint!

If you prefer not to enter email addresses individually and your company uses a private email domain, you can advise your co-workers to go to app.ringcentral.com and sign up with their work email address. As long as this has been enabled by your company account administrators, these people will automatically be added to your company's account on the RingCentral app.

Inviting new users

1. Select the New actions plus button at top right.
2. Hover over the Invite to RingCentral option to reveal a dropdown menu of invitation options.
Invite to RingCentral
3. From the dropdown menu, choose either By email, By text, or By sharing a link.
4. Configure the appropriate settings based on the option you selected in step 3.
When you choose one of the options under the Invite to RingCentral option, additional actions are required in order to successfully invite a user. 

Inviting new users by email

1. Enter a semicolon- or comma-separated list of email addresses (max is 20 emails).
2. Select Invite to send an email invitation to each email addresses.
Invite by email

Inviting new users by text

1. Provide a phone number in the To field and press Enter or Return on your keyboard.
2. Select Next
3. In the message field at the bottom of the app, provide an invite message (optional).
4. Press Enter or Return on your keyboard to send the message.
Invite by text in RC app
Note: The option to invite by text message is only available if your company has text messaging enabled at the account level. Additionally, only admins with a direct number can send text messages, and therefore, invite new users by text.

Inviting new users by sharing a link

1. Share the link in one of two ways

a. Click the Share invite link via email button.

i. Enter a list of email addresses you’d like to send the invitation line to via the default email app that opens

ii. Send the email

b. Select the Copy paper icon to copy the link

i. Send the link to any person you’d like to invite

Invite by link in RC app
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