Engage Digital | Intro to security settings

Agent configuration
Teams
Roles and permissions
Presence statuses
Agent capacity
Channels
Communities
Messaging variables
Messaging notification templates
Messages
Categories
Channel groups
Routing strategies
Rules
AI engine
Custom fields & identity tags
Reply assistant
Email templates
Account settings
Security settings
Business hours
Notifications
Audit log
Extensions

The Settings menu in the platform is where you configure a variety of settings including basic account settings, and security settings that control user and application-level access to your account. The Security page allows you to configure settings related to:

General security
User password settings
Content security policy

The general security settings that you configure control the security of the browser application itself, such as whether the application can be included in an iframe — such as within the application’s integration with Salesforce.

The user password settings control whether passwords expire, and the strength required for passwords.