Engage Voice | Intro to Historical reports

In Historical reports, you can create, view, and edit reports by using the analytical designer.
Reports consist of defined sets of measures, attributes, and filters that present your data in visual form. There are default reports available to you, and you can also create reports that display your data in tables and various types of charts. 
Reports you create or edit can also be included in a dashboard. Read more about dashboards in Intro to Historical dashboards.
To learn more about the different types of reports, read Historical report types

Components of Historical reports

Historical reports contain the following folders:
  • Standard: Contains default reports created by the system.
  • Shared: Contains reports shared to you or your team by team members.
  • Private: Contains reports you created.
  • Favorites: Contains reports you marked as favorites. Favorite reports may come from the Standard, Shared, or Private folders. 
Historical reports folders with left nav bar
Read more on how to create, edit, configure reports in Managing Historical reports.
To understand how reports are generated, read Analytical designer overview and Measures and attributes.
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