Engage Digital | Facebook Messenger channel connection settings

Last updated on October 26, 2021
  • User Token: The access token of the Facebook account. To get the token, click the Continue with Facebook button then sign in with the Facebook account’s administrator credentials in the webpage that opens. Copy and paste the access token into the User Token field.
  • Page ID: The Page ID of the Facebook account. You need this ID and the User Token to grant the platform access to the Facebook API and data. To get the ID, click the Continue with Facebook button then sign in with the Facebook account’s administrator credentials in the webpage that opens. Copy and paste the ID into the Page ID field. 
  • Get your User Token and Page ID: Click the Continue with Facebook button then sign in with the Facebook account’s administrator credentials in the webpage that opens to grant the platform access to the Facebook account’s data. The page also contains the User Token and Page ID of the Facebook account.
To set up your general settings, click here.
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