Engage Voice
Assigning a custom dial zone group to a campaign

Table of contents

Before you begin assigning dial zone keys to leads and uploading those lead lists to a campaign, you must ensure you’ve assigned the proper dial zone group to the campaign you plan to use it with (otherwise you will not be able to map any values during list upload).

Assigning a custom dial zone group to a campaign

1. Navigate to Dialing > Campaigns.
2. Select the campaign you’d like to assign the dial zone group to.
3. Scroll down to your campaign’s Dialer Settings section in your campaign’s Configuration page.
4. Find the Custom Dial Zone Group setting and use the dropdown menu to select the dial zone group you wish to use for select leads uploaded to this campaign.
5. Click the Save button at bottom right to save your changes.
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