1. Navigate to Users > Agents via the left nav bar.
2. Select the agent you’d like to assign a supervisor to.
3. Click on the Supervisor Settings tab in the agent configuration panel.
4. Select the Supervised By tab and select the All button to the left of the search bar to reveal a list of all available supervisors you can assign your agents to.
5. Use the search bar to filter your search or scroll through the list of supervisors to locate the supervisor you’d like to assign your supervisor to. You can also click on the box beside the First Name column to select all agents in an agent group.
6. Check the box at far left of any agent you want to assign your supervisor to.
7. Save your changes via the Save button at bottom right.