‘Users’ are simply platform users — these can vary from supervisors to agents, and each will require different levels of permissions with regard to the parts of the platform they need to access, view, and configure.
‘Admin users’ refers to administrators who have been granted access (or permissions) to the admin section of the platform. You can manage your admin users at any time by navigating to Users > Administrators via the left-hand navigation bar.
Admin users can also import other admin users and agents from RingCentral MVP, and with this process, information such as their name, email address, username, and password will also transfer and can be updated at any time in the RingCentral admin portal.
Users in the admin system will often have varying levels of permissions and capabilities. What a user can see, access, and edit as an admin user depends entirely upon their individual Roles.
To reach your admin user configuration settings, navigate to Users > Administrators via the left-hand navigation bar.