Engage Voice
Historical dashboards: Billing Period Account Usage
Table of contents
The Engage platform provides several dashboards organized by categories that provide data on current information. Most of the reports used in dashboards can be found in the Standard folder of Historical reports. Read more about them in Historical reports reference.
Note: Dashboards and reports that reference digital data are reserved for future use.
Helpful hint!
Some parts of the UI will refer to reports as ‘insights.’ Reports are ‘insights’ as well. Still, most of the UI will only refer to reports as ‘reports’ and not ‘insights.’ Insight is a deprecated term.
Billing Period Account Usage
The Billing Period Account Usage dashboard provides an overview of actual usage for selected account(s), and billing period(s).
This dashboard has two sections: Usage Summary and Usage Details. These two sections are also used in the Billing Period Overview dashboard. The main difference between Billing Period Account Usage and Billing Period Overview is you can filter per account in Billing Period Account Usage. This means that if you are a reseller and want to view sub-accounts of your customer, you can filter them here.
To learn more about the Usage Summary section, read Usage Summary. To learn more about the Usage Details section, read Usage Details.
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