Engage Voice | System requirement specifications

Last updated on October 01, 2021

Table of contents

You’ll find our recommended system requirement specifications for the RingCentral Engage Voice platform below. The recommendations include guidelines for both admins and agents.

Browser

To sign in and use the RingCentral Engage Voice platform, you’ll need to download/install the latest up-to-date version of the browsers listed below.  It is always best to keep your browser up to date as these browsers are updated regularly.

Admins

  • Microsoft Edge 
  • Google Chrome 
  • Mozilla Firefox 
  • Apple Safari 

Agents

  • Google Chrome 
  • Mozilla Firefox
A notification may appear for non-supported browsers.

System

Admins and agents should meet the minimum operating system requirements for their computers.
  • Operating System: Any operating system that will support the above browsers 
  • System memory: 4GB or more
  • Processor: 2.5 Ghz Dual-Core Intel or AMD

Screen resolution

Minimum requirements for admins and agents

  • 1024 x 768 pixels (1280 x 768 and above recommended)
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