You’ll find our recommended system requirement specifications for the RingCentral Engage Voice platform below. The recommendations include guidelines for both admins and agents.
Browser
To sign in and use the RingCentral Engage Voice platform, you’ll need to download/install the latest up-to-date version of the browsers listed below. It is always best to keep your browser up to date as these browsers are updated regularly.
Admins
Microsoft Edge
Google Chrome
Mozilla Firefox
Apple Safari
Agents
Google Chrome
Mozilla Firefox
A notification may appear for non-supported browsers.
System
Admins and agents should meet the minimum operating system requirements for their computers.
Operating System: Any operating system that will support the above browsers
System memory: 4GB or more
Processor: 2.5 Ghz Dual-Core Intel or AMD
Screen resolution
Minimum requirements for admins and agents
1024 x 768 pixels (1280 x 768 and above recommended)