1. Navigate to Routing > AI engine via the left-hand navigation bar.
2. Click Add then AI Routing.
3. Enter the value you want for Minimal precision.
4. Select the parent category the configuration applies to from the Category group dropdown menu.
5. Enter a Start date for messages to be processed.
6. Select a Status for the configuration.
7. Select the channels the configuration applies to from the Channels dropdown menu.
8. Check Auto-compute best params. (optional)
9. Check Use co-occurrences. (optional)
10. Enter a value for Min words frequence and Max words in model.