Troubleshooting issues with sending or receiving faxes
======================================================

If you're having problems with sending or receiving faxes, here are some solutions for the most common issues.

Note  
* Make sure your [admin has turned on faxing for your account](https://support.ringcentral.com/article-v2/Enabling-fax-features.html?brand=RingCentral&product=RingEX&language=en_US "").
* Make sure your [outbound fax caller ID](https://support.ringcentral.com/article-v2/Setting-up-outbound-fax-settings.html?brand=RingCentral&product=RingEX&language=en_US "") is set up correctly.

If you need additional assistance, reach out to [<var class="keyword">
<div style="display: inline;">
Support
</div></var>](https://support.ringcentral.com/contact-support.html "").

Where would you like to troubleshoot your faxes?