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Stay up to date with the latest features, improvements, and bug fixes for RingEX Core.
Version 24.2
Release dates: May 7 to June 8, 2024
Admin
Admins can now assign roles to users using RC App
Admins can now create call queues or edit settings for existing call queues in bulk
Allow customers to schedule activation email when adding new users
An improved flow for the user to follow through the Assisted Provisioning setup. Now it includes a Copy to Clipboard link referring to the instructions of specific devices models we support
Call Handling
Server-based conferencing for hard phones allows users to quickly initiate a multi-party (3+) ad hoc conference call directly from their phone. Adding additional participants to a hard phone conference is as simple as pressing the conference key on the hard phone and dialing the participants number/extension. Support for Delegated Lines/BCA included with this enhancement
Global
With the introduction of CCRN for pBYOC customers will be able to configure their BYOC number as CCRN
Support Device-as-a-Service (DaaS) purchase options for Mitel 6920W, 6930W, 6940W
Support Custom Key Layout Yealink T4U/T5W/T33G and Poly Edge E500 (new sign-ups only)
Enable SyncDnD for all VVX models upgraded to VVX FW version 6.4.4
Support Persist for Poly Edge series: E100, E220, E300, E320, E350, E450, E500, E550
Full support including assisted provisioning and merchandising for Poly Rove 20 with B1 base station
Mitel M695 expansion model is now available for purchase, rent and DaaS
Support BYOD/Assisted Provisioning for Unify OpenScape Desk Phone CP410
Partner Specific
Changed our timezone GMT-6 Guadalajara, Mexico City, Monterrey to no longer use Daylight Savings time. For MCM, new users will be displayed with timezone "GMT-6 Guadalajara, Mexico City, Monterrey” as default