Home > RingCentral app > Message
Desktop & web
Managing a team's members in the RingCentral app
desktop and web | RingCentral app
If you’re a team admin or a regular member of a team, you will have several options for managing a team’s members, such as adding new members, finding existing members, removing members, or making existing members a team admin. Let’s review each of these methods below.
Adding members to your team
Depending on the permissions configured by the team admin, you may have the option to add new members to an existing team. Please note that if you’d like to add a member to a private team, you must be a member of that team yourself.
Also, remember that if a team is public, you do not need to add that person to the team — they can simply join whenever they like. To learn more, visit Joining a new team in the RingCentral app desktop and web.
There are several methods for adding a member to your team, but let’s review the most common method below. To add a member to your team, follow these steps:
1. Navigate to Message via the left-hand navigation bar
2. Select a team from the Teams section in the conversation list
3. In the conversation details pane, select the Add team members person and plus icon at far right of the Members section
4. In the Members field, either begin typing the name of a user in the field and select from the dropdown menu that appears
OR
Enter a comma- or semicolon-separated list of email addresses
OR
Enter a comma- or semicolon-separated list of email addresses
5. Click Add to add those members to the team
Please note: If you’re inviting a non-RingCentral app user to a team, they will receive an email prompting them to set up an account so they can begin conversing with your team.
Viewing team members
Once you’ve added a member to a team, that person’s profile picture will appear under the Members section in the conversation details pane (with a maximum of 20 or so appearing in this section).
Alternatively, you can select the Members (x) text at the top of the Members section to open the team profile modal window. You can find a full list of team members under the Team members tab.
Searching for team members
In the Team members section, you can also search for and add more members via the search bar and the Add team members person and plus icon.
When you use the search bar to find a user, the search will reveal two sections:
- Team members: A list of existing team members that match that name
- Contacts: A list of existing RingCentral app members not already added to the team that match that name
Please note: If you do not have permissions to add members to that team, then you will not have access to the Contacts section when you search for a RingCentral app user.
Adding a team member via the team profile search bar
If you’re adding a new member to the team via the team profile search bar, follow these steps:
1. In the team’s conversation details panel, select Members (x) in the Members section to open your team profile
2. Under the Team members section, type the name of the person you’d like to add in the search bar to reveal a list of names below
3. Scroll down to the Contacts section of the search and locate the person you’d like to add
4. Click the Add button at far right
Removing a team member
If you’re a team admin, you can also remove a person from a team. To remove someone from your team, follow these steps:
1. In the team’s conversation details panel, select Members (x) in the Members section to open your team profile
2. Under the Team members section, hover your mouse over the member you’d like to remove and select the More kabob icon that appears at far right
3. Select Remove from team from the dropdown menu
Once you’ve removed someone from the team, they will be unable to re-join unless they’re added again. However, if you or another team admin has made the team public, then that person will be able to re-join whenever they like.
© 1999-2022 RingCentral, Inc. All rights reserved.