The Voicemail tab contains the list of all voicemail messages that you have received. Here, you can use the search field at the top to search for a voicemail from a specific contact, filter voicemails that you have not listened to, listen to voicemails, delete voicemails, and more.
A voicemail transcript is available if the feature has been enabled in the RingCentral Office admin portal. If enabled, voicemail transcriptions will automatically show in the middle of the screen above the slider. Otherwise, it will show the message ‘Transcription not available.’ To learn how to enable voicemail transcription, visit Voicemail transcription to text feature