Desktop & web

Connecting a meeting with a team in the RingCentral
app desktop and web | RingCentral app

The purpose of this article is to provide instructions on connecting a meeting with a team in the RingCentral app.
 
If the meeting is scheduled via RingCentral Video, the RingCentral app allows you to easily and quickly contact the meeting participants before or after a meeting. By connecting your video meetings with teams, you can directly send a message to the related group of people. This keeps your meeting and team communications organized in one place.
 
You can either create a new team with which to connect your meeting or use an existing team. Let’s review how you can connect your meeting with a team.

Connecting a meeting with a new team

To connect a meeting with a new team, follow these steps:
1. Navigate to Video via the left-hand navigation bar
2. Hover your mouse over a schedule RingCentral Video meeting and click Connect
3. Select Create new team
4. On the Create team modal window, configure the team details (more on this below)
5. Click Create

Configuring team details when connecting a meeting

Now that we’ve reviewed the steps for connecting a meeting with a team in the RingCentral app, let’s review the settings you can configure when connecting a meeting with a new team using RingCentral Video.
  • Team name: Autofills with the meeting title, but you can change the team name if you want
  • Members: Autofills with the names of the meeting participants. To add a member, type in the name of the user and select their name from a dropdown list or enter an email address in this field
  • Team description: Description of your team (optional)
  • Type of team: Click on the dropdown menu and choose from the following options:
    • Private: Not visible to other RingCentral app users that are not members of the team. RingCentral app users will need to be invited to a private team, and they will be unable to search for this team if they have not been invited
    • Public: Anyone can join without an invitation and anyone can find the team via search or the Contacts menu
  • Allow members to add other members: Only available to private teams, toggle this on if you’d like to allow non-admin members of the team to invite members
  • Allow members to post messages: When this setting is off, this team will be read-only, which means non-admins will be unable to post a message in this team
  • Allow members to @team mention: Toggle this setting on if you’d like to allow non-admins to use the @team mention in a message. To learn more about @mentions, visit Use @Mentions in the RingCentral App for Desktop or Web
  • Allow members to pin posts: Toggle this setting on if you’d like to allow non-admins to pin posts in the conversation
  • Allow members to add apps: When this setting is on, non-admins can add app integrations in this team. To learn more about adding app integrations, visit Set up App Integrations in the RingCentral App

Connecting a meeting with an existing team

To connect a meeting with an existing team, follow these steps:
1. Navigate Video via the left navigation bar
2. Hover your mouse over a schedule RingCentral Video meeting and click Connect
3. Select Use existing team
4. On the Select team to connect with (meeting name) modal window, type the team name in the search bar or browse through the suggested teams
5. Click the name of the team with which you want to connect the meeting
Note that you can connect a meeting with any team you’re a member of, even if you’re not the one who scheduled the meeting or an admin of that team.

Sending a message to a connected meeting

Once you’ve connected your meeting with a team, you can start sending a message to the meeting participants directly from the scheduled meeting. To do this follow these steps:
1. Navigate to Video via the left navigation bar
2. On a scheduled meeting, click the Message chat bubble icon to be directed to the message thread of the team in the Message interface of the RingCentral app
3. Send a message to the team. To learn more about sending a message, visit Send a message in the RingCentral app for desktop or web
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